Deliveries

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  1. Shipping costs Currently we charge a standard fee of £50 for delivery and administrative costs throughout the United Kingdom.
  2. Order not received Did you place an order but did you not receive your package within the specified time? Sometimes it can unfortunately happen that something goes wrong, so please contact our customer service at [email protected] Please state your order number in this e-mail. Then our customer service ...
  3. Delivery information We co-operate with various partners in order to deliver our products to you in the best and fastest way possible. We standardly deliver at your front door (the first door). Rhenus Rhenus will deliver the product to your home (shipment to a P.O. box number is not possible). You will receive an ...
  4. Status of your order Status of your order We’ll be happy to keep you up-to-date regarding your order, so you always know the status of your order. You will receive the following notifications: The order:                                                                   You will ...

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